FAQ — Radio Bench

Trial and licence

Is it a subscription?: No. A licence is a one-time purchase with one year of updates and support. You can keep using the versions it covers. Another year of updates and support is optional and costs US$19.
Can I try before buying?: Yes. Download the app for a 14-day trial with all features and no signup. When the trial ends, you need a paid licence to continue.
How many computers can I use it on?: Two. Deactivate a computer in Settings → License to free its place. The licensing guide explains replacing a computer you can no longer access.
Does it work offline?: After online activation, a paid licence works offline indefinitely. Trials still end on their expiry date.
Can I get a refund?: Yes. Request a full refund within 14 days of purchase. See the refund policy.

What hardware does it support?: Airspy HF+ and RTL-SDR receivers, RTL-TCP and SpyServer connections, and IQ WAV recordings. A Hamlib-supported transceiver is optional for rig control. Check the hardware guide for exact models and requirements.

What is Radio Bench?: A desktop app for HF reception, rig control and logging, available for macOS, Windows and Linux.
What does “beta” mean here?: Radio Bench is still being tested and improved. Digital voice includes experimental features. Try it with your station before buying.
Does the app collect telemetry?: No usage analytics or automatic crash reports. The app connects for activation, updates and services you use. See the privacy notice for details.
Who builds it?: VK3DTX. Radio Bench is a one-person project. Read more about Radio Bench.

How do I get help?: Use the contact form. For a bug report, include your app version, operating system, radio and steps to reproduce it. The support report guide explains how to include diagnostics.
What happens if reception stops?: Radio Bench reports a stalled stream and can recover from some USB interruptions. See the troubleshooting guide if it continues.